Wikis, Learning, Teaching and Compliance

I am a believer that the use of 2.0 tools can help compliance professionals. (Hopefully, this blog is a part of that proof.) Moving to the inherently open communication of 2.0 tools from the inherently private channel communication of email can expose sunlight on behavior and expose information. Incorrect information and behavior can be corrected. … Read more »

PBWorks and Real Time Collaboration

PBWorks has announced a “Real-time Collaboration Update”  which brings integrated Instant Messaging collaboration, Live Notifications (activity streams), Live Editing (rather than standard wiki asynchronous editing) and integrated Voice Collaboration with on-demand voice conferencing. This is a big step up. Instead of being a  mere wiki, the platform now offers different ways to collaborate, but still … Read more »

Who Knows What?

A nice piece in Monday’s Wall Street Journal on knowledge management: Who Knows What? Finding in-house experts isn’t easy. But most companies make it harder than it should be. The article, by  Dorit Nevo, Izak Benbasat and Yair Wand, explores the expertise location benefits of enterprise 2.0. The authors describe the use of blogs, wikis, social … Read more »

Document Behaviors

A version of this post originally appeared in my old blog: KM Space. I have been focusing a lot of attention on the behaviors towards documents. After all, a wiki page is just another type of document. When producing documents, I have noted five types of behaviors: collaborative, accretive, iterative, competitive and adversarial. Collaborative With … Read more »

Federal Knowledge Management Working Group

The Federal Knowledge Management Working Group consists of over 700 Federal employees, contractors, academicians and interested members of the public who have mounted a campaign to enhance collaboration, knowledge and learning in the Federal Government by implementing formal knowledge management. Neil Olonoff, who is the leader for the initiative looking at the formation of a … Read more »