How to Find Answers Within Your Company – Would Quora Work?

Making sure that people get the right answer to questions is vital to the success of a business. From a compliance perspective, it’s important that questions in the compliance domain get answered correctly. It’s just as important that compliance professionals can find the correct answers to their questions. On one side you have GRC, trying … Read more »

Who Knows What?

A nice piece in Monday’s Wall Street Journal on knowledge management: Who Knows What? Finding in-house experts isn’t easy. But most companies make it harder than it should be. The article, by  Dorit Nevo, Izak Benbasat and Yair Wand, explores the expertise location benefits of enterprise 2.0. The authors describe the use of blogs, wikis, social … Read more »

Web 2.0, Knowledge Management and Professional Development

Mark Frydenberg is teaching a new, experimental class at Bentley University’s: CS 299 – Web 2.0: Technology, Strategy, Community. I am the experiment today, telling my story to his students. The focus of my presentation will be how I learned about Web 2.0, started using it as a knowledge management tool and how I now … Read more »

Federal Knowledge Management Working Group

The Federal Knowledge Management Working Group consists of over 700 Federal employees, contractors, academicians and interested members of the public who have mounted a campaign to enhance collaboration, knowledge and learning in the Federal Government by implementing formal knowledge management. Neil Olonoff, who is the leader for the initiative looking at the formation of a … Read more »