Is there a gap between generations of legal and white collar professionals in terms of technology in the workplace? LexisNexis conducted a survey to see if there really is a gap and how big it is: LexisNexis Technology Gap Survey (.pdf). After looking at the survey results, I see that there clearly is a gap. … Read more »
Category: Enterprise 2.0
The Legal and Regulatory Implications of Internet Privacy
Pillsbury Winthrop Shaw Pittman LLP and Protiviti presented a webinar on the legal implications of social networking. These are my notes. Rocco Grillo of Protiviti started off the presentation. Social networks have become part of many people’s day-to-day work. They have not replaced email, but are still robust communication tools. The first presenter offered the … Read more »
Document Behaviors
A version of this post originally appeared in my old blog: KM Space. I have been focusing a lot of attention on the behaviors towards documents. After all, a wiki page is just another type of document. When producing documents, I have noted five types of behaviors: collaborative, accretive, iterative, competitive and adversarial. Collaborative With … Read more »
Extranets for Law Firm and Client Collaboration – Moving Beyond Email
One of the problems with collaboration between law firms and their clients is that too much of it happens through email. Email is fast, allows you to send the same message to lots of people, and is inexpensive. But it is still a set of messages sent back and forth, much like the Pony Express. … Read more »
How to reduce the cost of audits, operations, training and compliance with SharePoint!
These are my notes from a webinar presented by Knowledge Management Associates, Inc. that featured speaker: Sean Megley, KMA SharePoint Architect and resident “compliantist.” What contributes to the cost of compliance?: Lack of Tools Ad hoc audits Random frameworks Unreliable results Sean thinks we should free ourselves from the “tyranny of spreadsheets and email!” The … Read more »
Five Things Every Legal Practice Should Know About 2.0
At the recent LegalTech conference, Lee Bryant and May Abraham presented on Web 2.0 tool inside law firms (a/k/a Enterprise 2.0). Lee shares his thoughts on his Headshift blog: Five Things Every Legal Practice Should Know About 2.0: In the session, we tried to get across just how easy it is to find meaningful use … Read more »
Four Types of Search
I spent a fair amount of time at a prior job looking at document management systems and enterprise search. As part of the knowledge management effort, it was key to figure out how people found the information or documents they needed. In reviewing user behavior, I have identified four different types of searches for documents: … Read more »
The Contribution Revolution
The October issue of the Harvard Business Review has an article by Scott Clark: The Contribution Revolution – Letting Volunteers Build Your Business. Mr. Clark challenges companies to tap into the contributions of people beyond their organizations. (He has clearly driven the Kool-Aid offered by Don Tapscott in Wikinomics.) One section caught my attention: I … Read more »
Wikis and Document Management Systems
This post was originally published in my old blog: KM Space. Versions of this article appeared as Which Route? KM Legal, Volume 2 Issue 4, June 2008 http://www.kmlegalmag.com/coverfeature EI Case study: Wiki versus DMS at Goodwin Procter Inside Knowledge, Volume 11 Issue 8 http://www.ikmagazine.com/ The document management system has long been the factory assembly line … Read more »