My notes from the EthicsPoint webinar on intake models and the value of web intake forms. The presenter was Erin Watkinson a business solutions consultant at EthicsPoint.
A custom web intake form is a replacement for paper based forms. You can use the web to report on issues.
Reporting should encourage employees to first go to a supervisor and not go anonymously right away.
A custom WIF is a case intake mechanism for non-licensed users. Its a custom report form that you can brand and format as needed or desired. The WIF can eliminate the re-keying of data. The form dumps the information into a central database. in a WIF you can have explanatory text, images, fields and/or links to other documentation. The WIF is mapped to fields in the EthicsPoint Event Manager. You can create custom print forms to match the look and feel of the WIF. All of the data elements are available for reporting and analytics. There is also branching logic available depending on how questions are answered.
Erin then showed an example of an HR Management report. This highlighted the branching features. Another demo was the Hospira HR system. They used the system for people to ask questions. The system tracks the questions and the answers given.